| |
  • Book chapters
    • 2010 April
      "Data Protection in Austria"
      Galewska, E.(ed.): European Information Law: Good Governance in the Public Sector, p. 105 - 109, Wroclaw, 2010, ISBN 978-83-928515-0-9
  • Others
    • 2011 March
      "Creating Effective Customer Experience for a Digital Media Company"
      CEM Case Studies Series: E-Commerce, Global Customer Experience Management Organization (G-CEM)
    • 2011 January
      "Facebook: Creating a Branded Experience for Advertisers"(with Chow, J., Ng, E. and Reyes, M.)
      CEM Case Studies Series: E-Commerce, Global Customer Experience Management Organization (G-CEM)

Last Update: May 08, 2023